Returns & Exchanges

At Wine Insiders, we stand behind every bottle we sell with our 100% Satisfaction Guarantee. If you are not completely satisfied with your wine, we will provide a replacement or a full refund to ensure you have a premium tasting experience.

Return Process

• 1.
  Contact Customer Support

  Reach out to our wine experts via email or phone within 45 days of your purchase to initiate the return or replacement process.

• 2.
  Provide Order Details

  Share your order number and the specific labels you were dissatisfied with so we can better understand your palate and preferences.

• 3.
  Receive Resolution

  Depending on your preference, we will either issue a full refund to your original payment method or ship out a curated replacement bottle immediately.

• 4.
  Bottle Disposal

  In most cases, you do not need to ship the wine back to us; we simply ask that you dispose of the remaining liquid and recycle the glass bottle.